Refund policy

Return and Refund Policy

Every glove sold by Next Chapter Gloves is a unique, pre-owned item. We photograph each glove honestly and provide condition details so you know what you are buying before you order.

Because of the one-of-one nature of our inventory, all sales are generally final.

If your glove arrives damaged in transit or you believe it is materially different from the condition, specifications, or photos shown in the listing, please contact us within 3 days of delivery. Include your order number, a description of the issue, and photos showing the concern.

We will review the situation and work with you to make it right. Depending on the circumstances, that may include a return, refund, replacement if available, or another appropriate resolution.

Returns or refunds are not offered for normal signs of pre-owned use that were disclosed or visible in the listing, differences in personal preference such as glove feel or break-in, or a change of mind after purchase.

If a return is approved, the glove must be returned in the same condition in which it was received.